Desktop Support Lead

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

Requirements

• 6 years of experience with Intune, Autopilot, SCCM and Desktop support skills
• Oversee the daily operations of the field services to ensure timely and effective resolution of user issues.
• Provide expert break and fix support, audio and video in conferencing rooms, imaging, hands and eyes support, advanced desktop support complex technical challenges with precision and efficiency.
• Collaborate with cross-functional teams to enhance service delivery and streamline support processes.
• Implement best practices f...