Desktop Support Technician

Job Description
A client of Insight Global is looking for a Desktop Support Technician to join their team. Daily responsibilities will include white glove onsite hardware and software support for the large facility. This role is customer facing and will require excellent customer service experience and skills. Trouble shooting support may include Windows desktops, mobile devices, managing assets, managing Citrix and Windows virtual desktops, audio/visual systems, and project based work among other responsibilities. The ideal candidate would have 5 years of experience in an IT technical support role (2-3 if it was in a large enterprise environment). Active A+ Certification, Network+, and/or CCNA Certification required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will r...