Desktop Support Technician, IT Operation

What To Expect

Tesla is currently seeking a highly technical Desktop Support Technician to join our team. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be to support endpoint issues, deliver exceptional customer service, collaborate across IT operations to improve processes and complete projects. This role will be a Hybrid role, supporting Canada West and surrounding areas. This person will assist the IT Answers team primarily but may also help out as needed with IT Field Support, Network Ops, and IT MFG.

What You'll Do

• Provide onsite and remote support for computers and mobile devices
• Troubleshoot hardwa...