Desktop Support Technician

Job Description
Insight Global is seeking a Desktop Support Technician to join one of the world’s most recognized luxury retail brands. This role is fully onsite, Monday through Friday, in Piscataway, NJ. The technician will join the Tech Concierge team, providing hands-on deskside support as well as remote assistance to end users via phone, email and Microsoft Teams. The environment includes both Windows and Mac systems, so prior experience supporting each is required. The team handles a wide range of technical issues across Level 1 through Level 3. Strong customer service skills are essential, as this role includes direct support for executive-level users and requires a high level of professionalism.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive considera...