Desktop / VIP Support Technician

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.


Our client is currently seeking a qualified **Desktop / VIP Support Technician** to join their team **onsite** in Niskayuna, NY and provide end-user support.


This role will interface with customers and provide each user with white glove service for all IT related questions in the area of application support, technology questions, hardware and services. The tech must be highly skilled at detection of users' needs, troubleshooting their issue and resolving it or ensuring that the correct process is followed for resolution. They will educate users on technology features, assisting with hardware selection process, demos and training along with provide software and ...