DevOps/SRE Engineer

Description We are looking for a DevOps/SRE Engineer to support the reliable delivery and day-to-day operation of AI-driven capabilities within customer-facing products in Minneapolis, Minnesota. This position is focused on production readiness, service stability, and smooth integration across platforms rather than building the underlying AI features. The ideal candidate will help ensure new functionality is introduced safely, monitored effectively, and maintained with a strong emphasis on performance, cost awareness, and customer impact.

Responsibilities:
• Lead the release of AI-enabled product capabilities from pre-production validation through live deployment, ensuring launches are controlled and dependable.
• Oversee production health by tracking availability, response times, failures, and service quality, and take prompt action when issues affect performance.
• Maintain and improve connections between external AI providers, internal model services, and customer-...