Digitization Team Lead at Sobeys

Join Sobeys as a Team Lead, Digitization in Stellarton, Nova Scotia. Lead a team to enhance transaction processing and deliver exceptional customer service.

This is an 18-month contract opportunity where you will manage the EDI/Digitization team within Finance Shared Services. You will inspire your team while ensuring workflows are well-organized and customers consistently receive top-notch service. Your leadership will focus on process improvement and team development, directly impacting business initiatives and employee engagement.

Key Responsibilities: • Manage daily activities of the EDI/Digitization team • Enable efficient processing of transactions through effective scheduling • Lead team in delivering exceptional customer service every interaction • Guide staff in root cause analysis of escalated issues • Foster a coaching culture to enhance team member skills

Requirements: • Minimum 5 years’ professional experience in related fields • Post-secondary e...