Director, AI-Driven End-User Experience & Automation

toronto, on, Canada • Posted June 05, 2026

Job Type: Full-time

Location: toronto, on

Posted: June 05, 2026

Category: Other-General

Application Deadline: July 15, 2026

Role Description

                    A leading financial institution in Toronto seeks a Director of End User Experience & Optimization to enhance the employee digital experience. This role is pivotal in transforming IT support into a proactive ecosystem utilizing automation and AI. The ideal candidate will have substantial leadership experience and a strong background in modernizing support ecosystems. This position offers competitive benefits, including a rewards program and community engagement opportunities.
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