Director, Change Management and Communications

Waterloo, Ontario, Canada • Posted March 13, 2026

Job Type: Full-time
Location: Waterloo, Ontario
Posted: March 13, 2026
Category: Operations Specialties Managers
Application Deadline: April 22, 2026

Role Description

Job Description

:

Drive transformational change across Sun Life's independent advisor channel.

In this strategic leadership position, you'll oversee our change management capability, driving adoption of new initiatives while building a high-performing team of change consultants.

You'll work at the intersection of strategy and execution, partnering with senior leaders to ensure smooth implementation of key business initiatives that deliver measurable impact.

What will you do?

Change Management & Strategy

  • Direct the design and execution of comprehensive change management strategies across Retail Advice & Solutions’ (RA&S) distribution channels with a focus on the independent advisor channel.

  • Partner with learning and development teams to create targeted training that builds the skills and behaviours needed for successful change

  • Identify adoption barriers and execution risks early, working collab...

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