Dispatcher / CCTV Operator - Kingsway Mall.

Edmonton, Alberta, Canada • Posted March 19, 2026

Job Type: Full-Time
Location: Edmonton, Alberta
Posted: March 19, 2026
Category: Other Protective Service Workers
Application Deadline: April 28, 2026

Role Description

Overview

Job Skills / Requirements

  • Take incoming radio, phone and in-person calls, document details and escalate to proper resources
  • Dispatch Security, Cleaning Services and Building Operators to calls as required
  • Dispatch security services to critical facility issues, including medical, fire, and disturbances
  • Provide detailed documentation of activity as called into the dispatch center into event logs
  • Dispatching for emergency situations (EPS, EMS, EFD)
  • Monitor CCTV and provide support to Security Agents responding to calls
  • Oversee facility monitoring systems, and escalate when equipment signals an alarm
  • Communicate and provide regular updates by email distribution groups for all events on the property
  • Provide key access through key control system for employees and contractors
  • Provide contractor sign in / sign out process; sign out equipment as needed to contractors
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