Duty Manager

A professional and experienced Duty Manager is required to oversee daily hotel operations and ensure excellent guest service standards. The selected candidate will supervise staff, handle guest concerns, and support smooth operational performance across departments.

Key Responsibilities

• Supervise daily hotel operations and staff activities
• Ensure excellent customer service and guest satisfaction
• Handle guest complaints and resolve issues professionally
• Coordinate with housekeeping, reception, and other departments
• Monitor operational standards, safety, and cleanliness
• Prepare reports and update management on daily operations
• Support staff scheduling and operational planning

Benefits

• Competitive salary package
• Accommodation and transportation provided
• Medical insurance
• Paid annual leave
• Career growth opportunities in hospitalit...