Duty Manager

Singapore, Singapore, Singapore • Posted May 30, 2026

Job Type: full-time
Location: Singapore, Singapore
Posted: May 30, 2026
Category: Other Management Occupations
Application Deadline: July 09, 2026

Role Description

Job Description

  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
  • Ensure documentation of all guest related issues using the logbook
  • Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
  • Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
  • Require to make objective decisions and handle any complaints and emergencies in a level-headed manner

Qualifications

  • At least two (2) years of experience in a similiar capacity
  • Sound knowledge in Hotel PMS
  • Excellent customer ser...

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