Duty Manager

• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
• Review, analyze and suggest improvement of work flow and standards at the Front Desk
• Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
• Communicate with Assistant Front Office Manager on all matters regarding guest services & hotel operations
• Ensure documentation of all guest related issues using the logbook

YOUR SKILLS & EXPERIENCES

• Degree in Hotel Management
• Good reading, writing and oral proficiency in English language
• Minimum 2 years of relevant experience in a hospitality 
• Good working knowledge of MS Excel, Word, & PowerPoint