Dynamics 365 CRM Functional Analyst
richmond hill, york region, Canada • Posted June 01, 2026
Job Type:
Full-time
Location:
richmond hill, york region
Posted:
June 01, 2026
Category:
IT & Technology
Application Deadline:
July 11, 2026
Role Description
We are currently looking for a Dynamics 365 CRM Functional Analyst for a minimum 6 month contract (likely extension) for a recent implementation of our client’s sales and customer service modules.
Experience
- 6+ years of progressive experience in the D365 CRM (Most current version) customization & configuration
- Strong knowledge in Sales and Customer Service Modules including SSRS reports
- Experience with Dynamics Marketing or other email marketing tools (e.g. ClickDimensions) is an asset
- Experience with full-life cycle implementations of Dynamics CRM
- Basic understanding of the integration methodologies and web development fundamentals using Microsoft technology stack (e.g. Dynamics xRM, .Net Framework, SQL Server, SOA / Web Services)
- Knowledge in release management processes (e.g. Azure devops, Github etc.)
- Experience in Agile (Scrum) based methodology
- Certifications in MS Dynamics 365 an asset
- ...
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