E2E Expert - Access Network

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We are seeking a E2E Expert - Access Network for managing the end-to-end delivery, reliability, and performance of the core transport network infrastructure. This role acts as the primary liaison between technical operations, vendors, and business stakeholders to ensure transport services such as DWDM, OTN, ASON, IPRAN, FTTH, Enterprise and Microwave networks meet or exceed Service Level Agreements (SLAs). The position requires strong technical expertise in optical/IP transport technologies combined with leadership, stakeholder management, and incident governance skills.

Key Responsibilities

1. Service Delivery & SLA Governance

   • Own the delivery of transport network services aligned with KPIs and SLAs.
   • Monitor network performance through service reviews with internal teams and customers.
   • Identify chronic network issues and implement Service Improvement Plans (SIPs) to restore service leve...