Ecommerce Production Operations Analyst

Royal Caribbean Group is seeking an eCommerce Operations Analyst to support production processes on its websites. The successful candidate will manage incident triage, handle bug and enhancement intake, and collaborate across teams to ensure optimal performance. A Bachelor’s degree in IT or a related field is required, along with experience in a high-stress environment and effective communication skills. Familiarity with tools like PagerDuty and Jira is preferred, and fluency in English is essential.
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