Electricalmechanical Support Specialist

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Dometic Mobile Power Solutions offers a comprehensive suite of power solutions tailored for outdoor living, including cutting‑edge solar panels, alternators, advanced inverters, chargers, and a diverse range of lithium batteries.

About The Position

We are looking for an
Electromechanical Support Specialist
to join our Engineering capability. The position reports to the Engineering Manager and is based in Victoria, BC.

General Responsibilities

• Conduct technical support and problem solving, primarily via telephone and email, directly with end users, diagnosing and resolving product and installation issues.
• Investigate and process warranty claims, maintain and enter RMA data in ERP, complete claim reports, and process replacement orders.