EMEA Enterprise Account Manager

As an EMEA Enterprise Account Manager, you will be a strategic consultant for enterprise level customers. This role focuses on ensuring customer satisfaction, driving retention, and building loyalty by optimizing product adoption and tracking value derived from Tive’s solutions. From onboarding to renewal, you will manage customer accounts, help them achieve their goals, and contribute to revenue retention and growth. This position offers a dynamic, collaborative environment with exposure to all aspects of the business and performance-based compensation.

Responsibilities

• Onboarding new clients.
• Evaluating and analyzing customer needs.
• Cultivating healthy customer relationships.
• Managing customers product and service orders.
• Identifying upsell opportunities and growing strategic accounts.
• Promoting customer loyalty and building trust and transparency with clients.
• Acting as a customer advocate by r...