End User Support Manager

Job Summary: JOB DESCRIPTION

Location: São Paulo, Brazil (Hybrid)

Division: Ticketmaster

Line Manager: Technology Director

THE TEAM

We are fans who help fans everywhere access the live events they love. As a proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we’re enriching lives, one amazing experience at a time. And we think that’s incredible. If you’re passionate about the magic of live entertainment like we are, and you want to work for a company dedicated to helping millions of fans experience it, we want you on our team.

WHAT YOU WILL BE DOING

• Lead, coach, and develop a team of EUS Engineers, fostering a high-performance and collaborative culture.
• Conduct regular 1:1s, performance reviews and...