Engineering Manager (BE/ML) - AI Help Platform

Description

What you’d be doing in this role

As Canva scales, change continues to be part of our DNA. But we like to think that’s all part of the fun. This will give you the flavour of the type of things you’ll be working on when you start, but this will likely evolve.

The Help AI Platform (HAIP) team sits within Canva’s AI Help Experience (AIHX) group and powers the intelligent help experiences used across Canva. We build the AI capabilities, orchestration systems, and evaluation infrastructure behind experiences like Canva Assistant, Magic Answers, and Magic Resolve — helping millions of users solve problems instantly and get back to designing.

As the Engineering Manager, you’ll lead a team building scalable AI platform capabilities that power contextual help experiences across Canva. You’ll work at the intersection of platform engineering, AI innovation, and user experience — helping shape how AI-powered ...