Enterprise IT Support Technician

MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA , with occasional travel to Chantilly. In this role, you will provide technical support, installation services, and customer service for computer hardware, applications, and network systems in a dynamic mission environment. You will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs.

Responsibilities include, but are not limited to:

• Deliver end-to-end incident response and customer support by following ITIL processes, performing remote triage, resolving hardware/softwa...