Enterprise Technical Support Engineer 2 (VMware)

**Technical Support Engineer 2** At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media.

No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products.

For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyse it, identify the cause, recommend a solution and document the problem.

Join us as a **Technical Support Engineer** on our **Product Services** team in **Sydney** to do the best work of your career and make a profound social impact. **What you’ll achieve** As the   **Enterprise Technical Support** **Engineer** **(Storage)** , you will be responsible for delivering a superior supp...