Escalation Engineer
גוש דן, גוש דן, Israel • Posted April 12, 2026
Role Description
תחום:
A High Tech company that provides cloud and storage services is looking for an Escalation Engineer.
As part of the job; You will Interfaces with Support teams, Engineering and external customers to resolve business and technical issues, both proactively and reactively, on all products and services
דרישות:
• At least 3 years’ experience as an escalation Engineer with customer facing experience- a must!
• Solid knowledge and experience in storage (NFS, NAS) / Cloud (AWS and Azure)/ Networking environments
• Experience with SMB protocol (SAMBA is an advantage)
• Solid understanding of Windows, Linux and Mac OS (a CCNA certificate in hand- an advantage)
• Experience with software testing, scripts and running SQL queries for d...
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