Escalation Mgr

Country- Mexico- State- Jalisco- City- Guadalajara- Date Published- 10-Jul-****- Job ID- *****- Travel- up to 10%- Looking for details about our benefits?
- Description and RequirementsAt BMC trust is not just a word - it's a way of life!- We are an award-winning, equal opportunity, culturally diverse, fun place to be.Giving back to the community drives us to be better every single day.Our work environment allows you to balance your priorities, because we know you will bring your best every day.We will champion your wins and shout them from the rooftops.Your peers will inspire, drive, support you, and make you laugh out loud!
- We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
Responsible for ensuring the Helix customer onboarding process is a seamless and elevated experience.Provide case oversight and governance, and project/escalation managemen...