ESM Tech Lead

Description

Job Title

ServiceNow Sr Admin (5-8 Years)

Must Have Experience

·5+ years of hands-on experience on ServiceNow administration

·Ability to demonstrate and lead on defining ITSM best practices, testing & migration approach.

·Experience in participating Technical Governance board assisting on Technical Analysis of new features, tech debt.

·Experience with Release planning, release governance , production readiness review

·Familiar with administration of Custom Codes

·Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices.

·Knowledge of Flow Designer, Integration Hub

·Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.

·Hands on experience with Performance Analytics

·Knowledge of Authentication via Auth 2.0, certificates, and Mid Server