EV Service Operations Engineer

Due to rapid growth and expansion, EVSE is seeking an experienced DC Service Engineer to join our Services Team on a full-time, on-site basis in Silverwater. You will work closely with our offshore monitoring team to ensure faults across the Exploren DC charging network are detected and escalated quickly. You will own the end-to-end resolution process - from remote diagnosis and OEM ticket management, to coordinating licensed electricians on site and closing off the job. You bring the technical background to understand what’s wrong, the composure to work under pressure, and the drive to see every fault through to resolution.

RESPONSIBILITIES

• Electrician Dispatch and Site Coordination – Determine when faults require on-site attendance and coordinate the scheduling of licensed electricians, providing clear briefing notes and following up on completed works
• Scheduling and Coordination – Organise site visits, reacti...