Event Support Specialist

To provide event support assistance to all inbound queries. 

Handle all Inbound call, email, chat and social media inquiries for all RX Events - 

Inbound calls – attendee, exhibitor and conference calls across all RX shows - questions vary from registration, general show info, pricing, etc. 

Outbound calls – Outreach to attendees and exhibitors to increase attendance at shows and assist with the registration process. Matchmaking calls when needed by shows.

Read and respond to all email inquiries for all RX Shows daily 

Provide event support on exhibitor portals and visitor registration.

Respond quickly and efficiently to customer queries initially via chat, email & telephone.

Proactively seek out information about each show to be in order to be able to provide accurate information to customers....