Field Service Engineer

Overview As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in‑house and when traveling to our customer’s production studios and distribution facilities.

You will be challenged with configuring, commissioning, and systematically troubleshooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.

Responsibilities

Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures

Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance

Assess the customer’s application, troubleshoot and diagnose issues through research and/or re‑creatio...