Field Support Lead

Makati, Metro Manila, Philippines • Posted June 04, 2026

Job Type: Fixed Term Contract, Full Time

Location: Makati, Metro Manila

Posted: June 04, 2026

Category: Computer Occupations

Application Deadline: July 14, 2026

Role Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at 
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
End-to-end ownership of the KPI & SLA for PH Market. Actions & closure of RED /Amber
measures working with the respective market FS Engineers for improvement and an action
plan.
Act as SPOC for any escalations for the PH market FRMs.
Work with & monitor the day-to-day operations carried out by the FS Engineers in the PH
markets FRMs.
Prepare, review & present the WOR & MOR with the PH forums with FRMs, ensuring
professional pre...
                

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