Forward Deployed Engineer

About the Role

We're seeking a Forward Deployed Engineer to bridge the gap between our AI account management product and our enterprise clients. You'll work directly with customers to implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team.

What You'll Do

Customer Implementation & Success

• Deploy and configure our AI account management platform for enterprise clients
• Work onsite or remotely with customer teams to ensure successful integration
• Customize workflows, data pipelines, and AI models to match client requirements
• Troubleshoot technical issues and provide rapid resolution during implementation phases
• Train customer technical teams on platform usage and best practices

Technical Development

• Build custom integrations between our platform and client systems (CRMs, ERPs, databases)