Front Desk Agent

Cranbrook, British Columbia, Canada • Posted March 17, 2026

Job Type: Full-time

Location: Cranbrook, British Columbia

Posted: March 17, 2026

Category: Information and Record Clerks

Application Deadline: April 26, 2026

Role Description

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!
What You Will Do:
Maintain an inventory of vacancies, reservations, and room assignments.
Register arriving guests and assign rooms.
Answer inquiries regarding hotel services and registration by telephone, email, and in person.
Provide information about services available in the community and respond to guests’ concerns.
Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.
Present statements of charges to departing guests and receive payment.
We Are Looking For Someone Who:
Has strong computer skills
Has strong attention to detail
Has excellent customer service and communication skills
Has previous hospitality experience (preferred)
Cares about their professional appearance and follows uniform and dress code standards
            

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