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Front Office Agent

Morocco, Rabat-Salé-Kénitra, Morocco • Posted May 28, 2026

Job Type: Full Time
Location: Morocco, Rabat-Salé-Kénitra
Posted: May 28, 2026
Category: Information and Record Clerks
Application Deadline: July 07, 2026

Role Description

A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.


What will I be doing?

 

As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all t...

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