Front Office Manager

Front Office Manager | Z Hotels | Zolo

Own the guest journey. Lead the lobby. Deliver consistency at scale.

Company Name: ZoloStays

Business Unit: Z Hotels

Designation: Front Office Manager

Location: Bangalore

Salary Range: up to 6.5 LPA

Employment Type: Full-time

Experience Required: 4 - 5 years

Why this role exists

Z Hotels is scaling and the front office is where service promise meets operational reality. Every guest interaction from arrival to departure is shaped at the front desk. If the experience is inconsistent, if escalations are mishandled, if the team is not aligned, guest trust breaks instantly.

As occupancy increases, the challenge is not just handling volume, it is maintaining service con...