GenAI Contact Center Solutions Engineer (Python, AWS)

Key Requirements: 8+ Yrs of overall experience Strong / Advanced level Development skills in Python Hands-on experience in AWS Services (e.g., Lambda, S3, Sagemaker, Bedrock, Amazon Connect etc.) AI, GenAI, Agentic AI exposure / experience on AWS Essential Skills: Bachelors degree in computer science or a relevant field. 10+ years of experience building large-scale, multi-tier distributed software systems. Hands on experience in cloud technologies, particularly AWS services. Hands-on expertise with Python, Lambda functions, APIs, LLM Models, Java. Experience with DevOps culture, tools, and best practices (e.g. - Bitbucket, Ansible, Jenkins, CDD). Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders. Ability to work and collaborate with cross-functional teams across multiple locations. Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives,...