Global B2B SaaS Support Specialist

ottawa, on, Canada • Posted June 02, 2026

Job Type: Full-time

Location: ottawa, on

Posted: June 02, 2026

Category: Other-General

Application Deadline: July 12, 2026

Role Description

                    An innovative e-Commerce platform is seeking a Customer Service Representative in Ottawa, Canada. This role involves supporting guests through live chat and email, generating help center articles, and identifying customer trends for improvements. Candidates should have experience in B2B customer service, ideally within SaaS or eCommerce settings, and must thrive in a fast-paced, evolving environment. Flexibility for a 5-day workweek is essential.
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