Global HR Coordinator

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Role

The Global HR Coordinator for the HR Shared Services department serves as the initial point of contact for employees' general and HR-related inquiries. This position is responsible for delivering immediate support across various channels, including Live Chat, Email, and a ticketing system. Operating within a dynamic, multinational setting, the Global HR Coordinator is crucial for ensuring service excellence, maintaining confidentiality, and accurately completing HR tasks by utilizing tools like HRIS ...