Global Network & Call Center Technologies Senior Director

Markham, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Markham, Ontario

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

Responsibilities :Network Leadership & Transformation
Lead the Global Network POD responsible for delivering all enterprise networking services (LAN, WAN, SD-WAN, wireless, cloud, hybrid connectivity).

Execute a global network transformation roadmap that emphasizes security, agility, and cloud readiness.

Design and implement network architecture that enables our Zero Trust security model, ensuring authentication, segmentation, and least-privilege access across all environments.

Oversee secure, reliable connectivity across corporate, manufacturing, and research facilities, supporting critical operations without disruption.

Manage and operate enterprise-grade network security tools and infrastructure:
 -Palo Alto firewalls

-Zscaler ZIA/ZPA

 -VPN, DNS security, micro segmentation, and secure remote access
Use telemetry, AIOps, and automation to drive proactive monitoring, incident ...

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