Global Real-Time Workforce Supervisor & Coach

Ubiquity-3 in Bacolod is seeking a Workforce Supervisor to manage a team of 20 Real Time Analysts. The role involves ensuring that performance indicators are met, conducting one-on-one coaching, and analyzing staffing reports. Candidates should have 1 to 5 years of BPO experience, including supervisory roles, strong Microsoft Office skills, and the ability to work flexible shifts. This position is vital for maintaining service level goals within the company.
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