Global Service Programmes and Contracts Manager

Hemel Hempstead, England, United Kingdom • Posted June 15, 2026

Job Type: full-time
Location: Hemel Hempstead, England
Posted: June 15, 2026
Category: Operations Specialties Managers
Application Deadline: July 25, 2026

Role Description

Job Description

We are looking for a highly commercially driven Global Service Contracts & Programmes Manager to lead and manage a portfolio of complex service contracts for key global customers, with a particular focus on defence maintenance contracts with the UK Ministry of Defence (MoD).

In this pivotal role, you’ll act as the primary customer interface, ensuring the successful delivery of contracts while driving financial performance, operational excellence, and long-term growth. You’ll collaborate cross-functionally with service, sales, and supply chain teams to deliver results that exceed customer expectations.

Key Responsibilities

  • Own end-to-end commercial and financial performance of service contracts, including revenue, cost, margin, and profitability targets
  • Develop a deep understanding of contract requirements to optimise performance and delivery outcomes
  • Establish and manage KPIs across revenue, cost, d...

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