Global Technical Support Engineer
Basingstoke, Hampshire, United Kingdom • Posted June 06, 2026
Job Type:
Full-time
Location:
Basingstoke, Hampshire
Posted:
June 06, 2026
Category:
computer-and-mathematical
Application Deadline:
July 16, 2026
Role Description
Global Technical Support Engineer - Basingstoke
£40-55K + 5% performance bonus + 11% on‑call allowance
Approx. 40% based in Basingstoke, 60% travelling internationally
Must be eligible to work in the EU and internationally
Cannot provide sponsorship
A fantastic opportunity for a Global Technical Support Engineer to support and improve high‑profile, mission‑critical IT systems across multiple international locations. This is a hands‑on technical role involving deep system knowledge, advanced troubleshooting, security, continuous improvement, and mentoring junior engineers-all within a fast‑paced global environment.
Key Responsibilities
Technical Support & Operations
Provide 2nd‑ and 3rd‑line support for global IT systems and applications.
Maintain a comprehensive understanding of the full IT environment and guide stakeholders across the entire service landscape.
Drive root‑cause analysis and implement long‑term corrective and prev...
£40-55K + 5% performance bonus + 11% on‑call allowance
Approx. 40% based in Basingstoke, 60% travelling internationally
Must be eligible to work in the EU and internationally
Cannot provide sponsorship
A fantastic opportunity for a Global Technical Support Engineer to support and improve high‑profile, mission‑critical IT systems across multiple international locations. This is a hands‑on technical role involving deep system knowledge, advanced troubleshooting, security, continuous improvement, and mentoring junior engineers-all within a fast‑paced global environment.
Key Responsibilities
Technical Support & Operations
Provide 2nd‑ and 3rd‑line support for global IT systems and applications.
Maintain a comprehensive understanding of the full IT environment and guide stakeholders across the entire service landscape.
Drive root‑cause analysis and implement long‑term corrective and prev...
Interested in this role?
Click the button below to start your application for Global Technical Support Engineer at Gold Group.
Apply Now