GMT - Services

The region's most trusted online shopping destination for mothers. Built by parents, for parents.

Job Overview

The GMT – Services role will play a critical part in scaling Mumzworld Services by managing vendor operations, improving service quality, driving customer satisfaction, supporting automation initiatives, and enabling expansion across UAE and KSA.

This role combines Vendor Management, Operations Excellence, Customer Experience, Business Analysis, and Project Coordination to ensure sustainable growth of the Services business.

The successful candidate will act as the primary point of contact for service vendors while supporting strategic growth initiatives, new service launches, operational improvements, and partnership expansion.

The role will also leverage AI tools, Claude Code, and workflow automation solutions to identify manual processes, build scalable automations, improve operational ef...