Growth Specialist

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why This Role Matters

Pipeline is the engine behind everything we want to do in the enterprise segment - and right now Lucidya is scaling fast across large-scale organisations. The companies we want to reach are no longer asking whether AI belongs in customer experience - they are deciding who to buy it from.

As a Growth Specialist, you won't just be running...