Guest Experience Representative

ASM Global , the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customer service attitude and a flexible schedule.


Essential Duties and Responsibilities

+ Provide the primary level of guest assistance throughout the venue.

+ Required to have a thorough knowledge of building policies and procedures and event requirements.

+ Distribute venue information and updates.

+ Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.

+ Be available to listen to guests' compliments and complaints.


+ Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other ...