Guest Relations Agent

Greece, Greece, Greece • Posted June 05, 2026

Job Type: Full-time

Location: Greece, Greece

Posted: June 05, 2026

Category: Information and Record Clerks

Application Deadline: July 15, 2026

Role Description

The Porto Platanias Hotels & Resorts Group operates dynamically in Crete, developing and managing 5-star hotel properties that offer high standards of hospitality with a strong focus on authentic Cretan hospitality.
At Porto Platanias Hotels & Resorts, we cultivate a passion for tourism and make meaningful investments in our people. We create career opportunities within a modern working environment that promotes professional development and supports a healthy work–life balance.
Guest Relations Agent
Key Responsibilities:
Actively promote hotel amenities, services, and packages to enhance the overall guest experience.
Organize and facilitate guest engagement activities and events.
Promote hotel facilities such as restaurants, bars, spa, and other available services.
Address guest complaints and concerns promptly and professionally to ensure guest satisfaction.
Follow up with guests to ensure issues h...
                

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