Guest Service Agent

•Understand the fundamental principles of Cosmofun’s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.
• Committed to the principle of never-ending improvement in services quality, reliability and guest service excellence.

• Is aware and has conducted a training on safety measures, incidents and emergency procedures

and communication procedures.

• Provide guest services in line with Cosmofun’s adopted Quality Policy to exceed their expectations and build their loyalty.

• Committed to the principle of never-ending improvement in services quality, reliability and guest service excellence.

• Provide guest services in line with Cosmofun’s adopted Quality Policy statement to exceed their expectations and build their loyalty.
• Help the team monitor the redemption/cashier area’s conformity to fire and safety regulations.

• Should be able to handle minor incidents and report to the superv...