Guest Service Associate

**Additional Information**
**Job Number** 26073635
**Job Category** Rooms & Guest Services Operations
**Location** S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India, 411057
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, a...