Guest Service Coordinator

Job Title: Solution Finder / Guest Service Coordinator

Location: Remote (Philippine-based preferred)

Work Schedule: Dayshift, subject to slight change

About The Company:

S&T Properties is a full-service rental management company that maintains vacation properties across Canada. We manage the entire rental operation from setting up new units to communication, property maintenance, and marketing. We are a small but dedicated team of professionals committed to efficiency, optimization and integrity. Our company is dedicated to the growth and development of each employee, and consider ourselves to be a family who supports each other.

About the Job:

• Manage booking communication through the different channels with all the guests.
• Receive phone calls from guests to solve troubleshoot issues
• Coordinate communication with the cleaning staff and assign tasks to them.
• Report maintenance issues and follow up ...