Guest Services Agent

**Additional Information** Disponibilité complèteBilingue: Français et anglaisExpérience: 1 anAvantages: Rabais voyages mondiaux, programme de fidélité assurance collective, fonds de pension
**Job Number** 26044764
**Job Category** Rooms & Guest Services Operations
**Location** 690 Boul Rene Levesque Est, Quebec City, QC, Canada, G1R 5A8
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** 27.35$-30.39$/hr

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear depar...