Guest Services Coordinator

Description
We are looking for a Guest Services Coordinator to support daily service operations in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who thrives in a busy setting, communicates well with customers, and keeps administrative work organized and accurate. The person in this role will help coordinate appointments, manage service-related information, and provide dependable support to both guests and internal teams.


**ON-SITE ONLY NO REMOTE CANDIDATES CONSIDERED**


Responsibilities:

• Organize and confirm service appointments to help technicians maintain efficient daily routes and timely customer support.

• Respond to incoming calls and guest inquiries with professionalism, providing clear updates and helpful information.

• Enter and maintain accurate customer details, service activity, and scheduling information within the company’s business systems.

• Resolve routine service conce...