Guest Services Representative

Summary About the position: This position is Non-appropriated Fund (NAF) and is located at the 31 Force Support Squadron, Mountain View Lodge, Aviano AB, Italy. This is a Flexible (Intermittent) position; guaranteed 0-40 hours per week; depending on the needs of the facility. The primary purpose of this position is to provide front desk, guest services support for lodging operations. Responsibilities Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Mai...